"What Every BODY is Saying: An Ex-FBI Agent's Guide to Speed-Reading People"
by Joe Navarro & Marvin Karlins.
I read a while ago, that nonverbal communication - how humans communicate beyond words, with body language and facial expressions - represents two thirds of all communications.
So if you are just listening to the words, you get only 1/3 of the message.
And the tip of the iceberg might conceal its real form beneath - meaning what people say sometimes does not reflect what they actually think.
Shocking, I know! 😁
I was not a natural at "reading people", but this book I read in 2011 got me on the journey of improving myself. I plunged for a while into the science and tactics to improve myself after reading it.
It remains the one resource I recommend to everyone though.
I learned to observe and read people's body language and face expressions, and adapt accordingly.
I'm still not a natural at it, so I still need to learn and actively focus on it - perhaps that is why I feel strained when socialising for too long.
But while in Sales, I have been told that I can "read a room well".
It has helped me a lot over the years.
Have you read another book on the topic that you recommend?