Standard objection-handling

Acknowledge the objection

• Repeat the objection to the prospect to show you understand their concern
• Use phrases like "I see your point" or "I understand why you feel that way" to empathize with the prospect

Ask open-ended questions

• Encourage the prospect to elaborate on their objection
• Ask questions that will help you understand their underlying concerns

Address the objection

• Provide information or evidence that addresses the prospect's concern
• Explain how your product or service can help solve their problem or meet their needs
• Use case studies, testimonials, or other evidence to support your response

Handle the objection as an opportunity

• Use the objection as an opportunity to engage the prospect in a conversation
• Ask follow-up questions to understand their needs and goals better
• Use the objection as an opportunity to differentiate your product or service from competitors

Close the loop

• Confirm with the prospect that their objection has been addressed
• Ask if they have any other concerns or objections that need to be addressed
• Continue the sales conversation with the prospect once their objections have been handled

Tips

TODO