Table of Contents
- Pressure-test the pain.
If you get a sense that something is a nice-to-solve rather than must-solve, ask about it.
It's ok to have hard conversations.
If you don't, you'll live to regret it later.
- Tell stories to make your point.
People will instantly get why you're making the point with a story.
They can see themselves in the story.
And you'll have a more productive conversation than if you didn't tell a story.