Make people feel important

SEEN
- give eye contact
- offer a specific compliment

HEARD
- ask good questions
- be interested, not interesting

REMEMBERED
- follow-up
- remember name(s)
- recall something you discussed

Pause Before Speaking (30% Rule)
Hone Your Body Language (7-38-55 Rule)
Use Humor
Don’t Complain or Gossip. Ever.
The Shadow Rule: Imperfection is humanizing. Own your flaws.

Sources

@SystemSunday on Twitter.

From the SHR method

‘Charisma on Command’ by Charlie Houpert